Shipping Information(Business Days)
▶︎ Standard Shipping(USPS)
Orders under $50: 5-7 business days, $4.99 USD
Orders $50 and over: 5-7 business days, Free Shipping
- Only available for the orders which are shipping to the US.
- Only available when you purchase fewer than 2 packs of contact lenses.
- Only able to ship lenses and other accessories should not be included
▶︎ FLASH 2-3 Day Shipping(DHL Express)
Orders under $50 : 2-3 business days, $9.99 USD
Orders $50 ~ $99.99 : 2-3 business days, $4.99 USD
Orders $100 and over : 2-3 business days, Free Shipping
Destination countries may levy taxes on your purchased goods, which the receiver will be responsible for. HapaKristin is not responsible for unpaid customs taxes, and will not provide refunds for orders sent back due to customs issues. Please check your country’s customs policies before placing your order.
Once an order is made, it takes 1-2 business days to prepare your package. HapaKristin offers 5-7 business day shipping as our Standard Shipping(USPS) and 2-3 business day shipping as our Flash Day Shipping(DHL Express).
Though most of the orders are delivered on time, countries outside of US/CANADA might experience some delay due to COVID19 shipping restrictions.
Please kindly understand that HapaKristin does NOT offer cancellations due to these delays.
Your tracking code will be sent to you via email once it is shipped.
If your package does not arrive within 10 business days from shipment, please contact our customer service center. **Please keep in mind that weekends and holidays do not count as business days**
failure to deliver
HapaKristin is not responsible for packages sent back due to factors outside our control, such as the absence of the recipient, customs, etc. Additional shipping charges will result from such situations, which is not the same as our usual discounted shipping charge. When a shipment is sent back, there will be an email regarding the situation, and when proper action is not taken within 72 hours, we reserve the right to dispose the shipment.